Last updated on September 6, 2016
What personal information do we collect from the people that visit our web site?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, date of birth, country of citizenship, country of residency, email address, mailing address, phone number, credit card information (including billing address), or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our web site, make a reservation, subscribe to a newsletter, respond to a survey, fill out a form, or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a reservation, sign up for our newsletter, respond to a survey or marketing communication, surf the web site, or use certain other site features in the following ways:
Do we use 'cookies'?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If you disable cookies, some features will be disabled resulting in your site experience will not being as efficient, with some of our services will not functioning properly.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include web site hosting partners and other parties who assist us in operating our web site, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. This also does not include needing to provide such information in connection with our company's sale, merger, spin-off or any other corporate reorganization we may undergo, in which providing such information is considered legal and falls into the regular course of business. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our web site. These third-party sites have separate and independent privacy policies (which we encourage you to review). We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We may implement the following Google services on our web site:
We along with third-party vendors, such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our web site.
Google Analytics Advertising Features enables data to be collected via cookies (including the Google Analytics cookie and Google advertising cookies), about our web site's traffic. Such data is not personally identifiable.
Users can set preferences for how Google advertises to you using the Google Ad Settings page (including opting out of their cookies). Alternatively, you can opt out by visiting the Network Advertising Initiative opt-out page or permanently using the Google Analytics Opt-out Browser Add-on.
COPPA (Children Online Privacy Protection Act) and Minors
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of web sites and online services must do to protect children's privacy and safety online. We do not specifically market to children under 13.
We do not intentionally sell or market to anyone under the age of 18. If you are under 18 years of age, you are only authorized (to the applicable extent of the law) to use this web site with the supervision and permission of a parent or guardian.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
To be in accordance with CAN-SPAM we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can notify us via the support email address listed on this web site.
Via email: email@example.com
Via phone: 866-214-7447
Thank you for using VacationPort, NexCite, ESP and Tandem services of Passport Online, Inc.
Passport Online, Inc. works with site operators to provide you with leisure travel research, promotion, booking request, and booking services. In order to provide these services to you, we occasionally ask you for certain information that we receive and store. This includes information that can identify you ("personal information"), including your first and last name, telephone number, postal and email addresses, and billing information (such as credit card number, cardholder name, and expiration date. We respect your privacy and will only use this personally identifiable information in the manner described below. This policy does not apply to the practices of companies that Passport Online, Inc. does not own or control, or to people that Passport Online, Inc. does not employ or manage.
Passport Online, Inc. provides a web service that is included in the web sites of site operators with whom we do business. Personally identifiable and non-personally identifiable information is collected from you when you use our service.
When you use our service, you have the option to contact a site operator using our Trip Request and Profile forms to obtain further information about their products or services. When you submit this form, we electronically deliver the information you provide to the site operator. The information you provide in these forms includes personally identifiable information, including your name, address, telephone number, and email address. All details that you submit using the Trip Request and Profile forms will be made available to the site operator. We do not collect credit card numbers, social security numbers, or other financial account data in the Trip Request and Profile, and we strongly encourage you to avoid including that data when you complete our Profile and Trip Request Forms.
All of the information you enter in our Profile and Trip Request forms is saved for you to re-use in a subsequent visit. The information is stored in databases that we maintain. Other than Passport Online, only the site operator to whom you submitted your information has access to your personally identifiable information within our database.
When you use our service, you have the option to book travel products. We use sensitive billing information (such as cardholder name, credit card number, and expiration date) for the purpose of completing the travel bookings you conduct on our site. Other than Passport Online, only the site operator and the travel supplier (such as a cruise line, tour operator, or other travel operator) to whom you submitted your information have access to your personally identifiable information within our database.
Passport Online provides access from our service to certain third party online booking tools that you can use to book travel with third parties. Passport Online provides access to third party online booking tools as a service to you and to the site operator, but has no responsibility for their operation. These tools by their nature must gather personally identifiable information and credit card information from you to complete your booking requests. Personally identifiable information collected by these third parties is subject to their privacy policies and you are encouraged to review said policies before providing any personally identifiable information.
When you enter a third party online booking tool from our service, we may pass some of your personally identifiable information to the booking tool. If you have not logged in to our service or have not registered, no such information will be shared.
Site operators, travel suppliers, and third party booking tool providers with whom we share or you share your personally identifiable information may have their own privacy policies. Personally identifiable information collected by these site operators, travel suppliers, and third party booking tool providers is subject to their privacy policies and you are encouraged to review said policies before providing any personally identifiable information. Their policies may differ from our policy. Passport Online, Inc. shall have no obligation or liability of any kind to you respecting the privacy policies of site operators and third party booking tool providers, the failure of any of them to adopt a travel policy or follow their respective privacy policies, or their use of your personally identifiable information.
A cookie is a small file that is sent from our system to your computer and is used to store data. We use session ID cookies for regular operation of our service. Once you close your browser, the cookie is discarded. A persistent cookie is a small text file stored on your hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. Our service does not use persistent cookies.
We use log files to track system activity and maintain our systems. Log data includes IP addresses, browser type, referring/exit pages, platform type, date/time stamp, and number and nature of clicks through our service.
We use this information to analyze usage patterns, observe trends, administer the site, track user movements in the aggregate, and gather broad demographic information for aggregate use.
When you create a Profile and send a Trip Request to a site operator, you can choose to receive travel promotion emails from Passport Online, Inc. and the site operator. Out of respect for your privacy, we present the option to avoid receiving these types of communications. Promotion emails from a site operator are subject to the respective site operator privacy policies.
Our service takes every reasonable precaution to protect our users' information. When you submit sensitive information via our service, your information is protected both online and off-line.
We have physical, electronic, and procedural safeguards to protect personal information about you..
If you have any questions about the security of our service, please send us an email at firstname.lastname@example.org.